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OUR LATEST GUIDES
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HOW TO CHOOSE AN ONLINE CASINO
Always make sure that the casino fully accepts players from a country where you have a place of residence. Many countries formally ban online casinos from operating in their territory. In practise, not all countries apply this prohibition to every casino. Also, not all countries have influence on casinos based in gambling legislative havens. But many casinos prefer retreating and not accepting players from such countries.

If you are from such a country, you may find that a casino will allow you to register and play, but in case of winning, it will require a proof of residence from another country. They will invoke this on their terms & conditions.

THE ONLINE CASINO HAS A GOOD REPUTATION


An online casino is like an insurance company. You will only find out whether you have a good insurance company after a harmful event and the insurance company compensates you fairly for the damage. You will only find out whether you play in a good casino or not, after you win a substantial amount and the casino easily pays out your money. There are many documented cases where online casinos have directly cheated the players. Because of such practices, it is good to check the reputation of an online casino before deposting money.

RESPECTED REGULATOR


Every online casino is operated officially from some country (or territory with a special statute – jurisdiction). To make it possible to operate an online casino from a specific country, this country has to have friendly legislation towards online gambling. Licences are issued either by the state that wants to regulate and tax the online gambling of its own citizens (UK, Belgium, Romania, etc.), or by jurisdictions that want to allow casinos to do international business (Malta, Curaçao, Gibraltar, etc.).

If a casino stubbornly refuses to pay you your legitimate winnings, the only possibility that remains is to turn to the regulator who issued the license to the casino. Only then will it show how important it was to choose a casino according to who issued their licence. A good regulator should always stand independently on the side of fair gambling. He should fairly assess and investigate every official complaint. In case of a serious violation of the rules by a casino, it may accede to revoke their licence.

In practice, with some regulators you won´t even be able to access a contact form in order to submit a complaint (Costa Rica, Panama, Anjouan, Seychelles). In this case, against the willfulness of a casino, you don’t have any chance. With some regulators you might have a chance of obtaining justice, however, their approach will generally be lax. Here we can include Curaçao and Gibraltar. On the other side of the spectrum, stand respected licencing authorities like Malta, Alderney and Isle of Man. In case of a conflict with a casino licensed by some of these authorities, you have a pretty decent chance of obtaining justice.

THE CASINO OFFERS YOUR FAVOURITE GAMES


If you favor one specific game, you will most likely search for online casinos that have that exact game.Player preferences vary. Some of them like table games – included blackjack, baccarat or roulette. If you like these types of games, it will certainly please you if a casino has a selection of several different variants and types of blackjack or roulette.

Another category of games are slot machines. The difference between casinos lies in the number of games they offer. If you like slot machines the most, check if a selected casino offers enough games to choose from. If you like classic slots like Sizzling Hot Deluxe or Book of Ra, or you want to play for millions of euros at Mega Moolah slot, you’ll be pleased to find your favourite game added on a list of games.Do you prefer scratchcards? Many casinos don’t offer this less popular type of game, but you will find them in some of them.

YOU ARE ABLE TO SPEAK YOUR LANGUAGE WITH THE CASINO


Many casinos try to translate their site into as many languages as possible. If a casino focuses on a specific country, it often provides customer support directly in the language of that country. If you are not able to speak English, a support like this can be a big plus for you. A translated website and terms & conditions will make it easier to understand the rules of a casino. To answer potential questions or solve small disputes, you won’t have to ask your English speaking friend for help.

FAST AND HELPFUL CUSTOMER SUPPORT


While visiting an online casino, you often need to verify ambiguities about bonuses, terms & conditions, or the operation of the site. In the case of customer support, the following applies: the faster, the better. Ideally, customer support will include a 24/7 live chat, with a helpful and friendly person on the other side. The exact opposite is an email address, where you can send your questions and complaints, and then wait three days for an answer; or a phone number you are not able to get through.

ATTRACTIVE AND CONVENIENT BONUSES


Every online casino tries to attract visitors with promotions in the form of bonuses. The correct use of bonuses can significantly help a regular player reduce the costs of his hobby. Some players even solely focus on bonus abuse to reach a long-term profit.If you are a player in a casino, it is good to find sense in the tangle of bonuses and their requirements, even if bonus abuse is not your goal. While with some bonuses it’s always beneficial to accept them, others have such unfavorable conditions set that it’s simply not worth it. An example is a deposit bonus, where wagering requirements apply to a deposit and a bonus amount together. With high wagering requirements, this bonus will unnecessarily limit you in your bets and also in not being able to withdraw your winnings until you meet the wagering requirements.

SUPPORT OF MOBILE CASINO GAMES


The modernity of the current information era have caused online players to not only want to play on a PC, but also on their mobile phones or tablets. Why sit at the computer, when you can comfortably settle into an armchair, or take your games with you anywhere you go? It is therefore natural that the availability of mobile games is becoming a new standard of quality in the online casino world. We also help you to be sure that your selected casino does not lag behind in supporting mobile-casino games.

DEPOSIT AND WITHDRAWAL OPTIONS, FEES


While choosing an online casino, it certainly is useful to consider its deposit and withdrawal options. Not insignificant are the fees for a debit card payment, but also how long you will wait for your withdrawal. In case of transferring money to a bank account, it can take as long as seven days. Many players find it handy to use internet wallets like Skrill or Neteller, or even prepaid cards such as Paysafecard. Less widespread options are making deposits through a mobile operator. Not every casino offers such deposit options.

GAMBLE SAFELY


There are two main ways how you can get into problems when gambling: you become a victim of fraud or you become a problematic gambler. To prevent the first one, you have to realize that when you play online, you are dealing with a company which resides thousands of kilometers from you. You don’t know those guys. The smaller the casino you are dealing with, the more paranoid you should be about playing in it. The basics rules of thumb are: Use only safe payment methods. Never enter your credit card number directly into the casino website. Always check that you pay through a trusted 3rd party company. Keep the balance of your casino account as low as possible.

Regarding the issues of problematic gambling…Gambling should be fun. Gambling can bring players some excitement into their lives and there are many healthy ways to enjoy gambling. But for many players gambling has become a nightmare. There aren’t many ways how to lose your fortune in one night but gambling, sadly, is one of them. Know the basic gambling rules and know when to stop. If it might be in your nature to become addicted, the best advice is to never even start.